| | |  | | | Register for Free! and login to set your favorite faucet in the rotator, monitoring times, manage wallet or trade your money!
The new VirtualCoin Blog is online, by now any news about VirtualCoin will pass through it | | | | Frequently Asked Questions | | |
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| There is a wrong BTC address in my profile and I cannot change, why?
VirtualCoin give you a new wallet where you can store your money, exchange currency, view transaction history or send money outside, all that function are available from your profile.
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| When I try to send money outside it give me a PIN error, how can I get that pin?
Your pin code is a numeric code, a sort of second password, that you must set in your profile to protect your outgoing transactions, this code further protect you in case of password theft. |
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| I lost my password and can't access my account, what I can do?
You can use the password recovery page and try to recover by yourself or if it's needed you can ask for help using the contact page. |
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| How can I refer people and gain more money?
You can refer people by linking to: https://www.virtualcoin.biz/?id=12345
where '12345' identifies your account id, as shown in your profile. |
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| I traded some coins in the trading platform, but I have received only a part of that...where are the rest of my coins?
Like any other trading platform, when you submit an order, this will be fully completed only when there is a full request that meet your need, if this does not happen you successfully trade only a part of your coins, this mean that an part of your order still wait to be completed
If this is your case you have 2 choices:
1) wait until for your order to be completed, this may take some time (seconds, minutes, days, weeks)
2) cancel your remaining open order, selecting the pair BTC-DOGE, scroll down in the middle where you see 'Your Orders:' and click the red cross over your open order, than all the unsold coin will be transferred back to your wallet |
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